Installation from Certificate Files (.cer, .p7b, .crt/.pem)
Once you receive the .zip containing the certificate files, extract the “certs” folder somewhere on your machine. Depending on the type of certificate file you received back from us, will determine what to do next.Note: The file you will import cannot contain any space in the file name. Also, you cannot import a file that has the same name as a previous certificate file that is currently on the machine.
.cer or .p7b - You will go Object, Certificate, My Certificates, then click on Import in the Web Configurator. Click Browse and locate the certificate file. Leave the password field blank, then click OK. The certificate should now be installed.
.crt - We will be combining the files you received in to a .pem format.
With a text editor (such as wordpad), copy and paste the entire body of each certificate into one text file in the following order:
- The Primary Certificate - your_domain_name.crt
- The First Intermediate Certificate - E-Tugra_Root.crt
- The Root Certificate - TrustedRoot.crt
Make sure to include the beginning and end tags on each certificate. The result should look like this:
-----BEGIN CERTIFICATE-----
(Your Primary SSL certificate: your_domain_name.crt)
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
(Your First Intermediate certificate:E-Tugra_Root.crt)
-----END CERTIFICATE-----
-----BEGIN CERTIFICATE-----
(Your Root certificate: TrustedRoot.crt)
-----END CERTIFICATE-----
Save the combined file as your_domain_name.pem. Your .pem file should be ready for use. You will go Object, Certificate, My Certificates, then click on Importin the Web Configurator. Click Browse and locate the certificate file. Leave the password field blank, then click OK. The certificate should now be installed.
