Frequently Asked Questions (FAQs)

How do I renew my certificate?

You should do it again all certificate register process.

What is the SSL Certificates validity period?

Its depends on certificate type but generally yoou can use your cert; 1,2 or 3 years

How to make a SSL Certificate application on online?

How to make an application ?STEP 1 For application formclick on (http://online2.e-tugra.com.tr/HTMLClient/default.htm) STEP 2 In open window, click on "Yeni Başvuru" . STEP 3 Click on "SSL Ürünü Ekle" and choose your certificate type. STEP 4 Choose your certificate and click on "Sepete Ekle." Aaee STEP 5 Choose your valid time for Standard SSL Certificate and click the button on upper right-hand corner. STEP 6 Choose your valid time and certificate type for Premium SSL C...

Which SSL Certificate used for E-invoicing?

E-Tugra EBG is supporting all government instutition's application as a domestic company.So, Premium SSL Certificate is available for E-invocing operations.

What is the differences between Wildcard Certificate and Multi Domain Certificate?

Wildcard-Multi Domain SSL Certificate Definition Wildcard SSL Certificate : A Wildcard SSL Certificate allows users to secure an unlimited number of sub-domains – at a specific level – for one domain on one certificate. Multi Domain SSL Certificate : A Multi Domain SSL certificate allows users to secure multiple Fully Qualified Domain Names (FQDN) on one certificate. Limits are; Wildcard SSL certificates You can secure an unlimited amount of sub-domains at only one specific sub-domain le...

How long does it take to get a SSL Certificate?

In install process, first of all you have to create yor CSR file and accept application mail sent to you from E-Tugra system.Then , your certificate file will send your e-mail address after you confirm application e-mail in 15 min. After the all operations, your certificate will be sent to your e-mail address in 2 work days.

How many Domain Names include in SSL Certificate?

It can be include more than one domain name.There is a few ways, these are; E-Tugra Premium WildCard SSL Certificate , E-Tugra Premium Multidomain SSL Certificate and E-Tugra EV Mutlidomain SSL Certificate.E-Tugra Premium/EV Multidomain SSL Certificate is, include more than one domain name and high level SSL Cerificate.You can use your Multidomain Certificate with a more than one domain name which you specify in application process.

What is the definition of WildCard SSL Certificate?

WildCard SSL Certificate: A WildCard Certificateis apublic key certificatewhich can be used with multiplesubdomainsof a domain.Wildcards can be added as domains in multi-domain certificates.

What is the definition of Subdomain Name and Domain name?

Domain Name:Your domain name is your online identity, which allows internet users from around the world to locate and browse your web site 24 hours a day, seven days a week. It can be used as your email address and your web address.The domain name looks like: www.domainname.com Subdomain Name:A subdomain is a second website, with its own unique content, but there is no new domain name. Instead, you use an existing domain name and change the www to another name. The subdomain name looks like for...

How can I support in setup process?

E-tuğra technical team provide a support , from application process to setup process.You can use the link on E-Tugra official website for contact our team.

How many I can use SSL Certificate on server?

You can use your certificate on unlimited server.

What is the differences between Standard SSL vs Premium SSL certificate?

Standard SSL Certification: Its include only one domain name.Standard SSL certificate is a low level certificate.There is no need the documents in application process, only you have confirm your domain name. Premium SSL Certification: Its include organization information documents ,so its a high level SSL certificate.That documents must sign by a person who make an application and then send our product center.

What is the Multi Domain(SANs) Certificate?

The certificate give you the flexibility to secure up to 100 different domain names, subdomains, and public IP addresses using only one SSL Certificate and using only one IP address.

Which documents are required in register process?

E-Tugra Standard SSL: You have to confirm your Domain Name. E-Tugra Premium SSL: You have to confirm your organiztion information(Activity certificate , commercial registery gazette , signatory circular...i.e.)E-Tugra EV SSL : More specialized documents may be requested.

What browsers will my server certificate work with?

Almostall browsers support SSL security and E-Tugra certificates.In addition , E-Tuğra Certificates are available all mobile browsers.

Which SSL do I need?

Standard SSL : It verifies the Domain Name and the identity of the web services on this Domain Name and it guarantees at he communication is encrypted.Premium SSL : It verifies a Domain Name and the identity of the associated institution , and it also guarantees that the communication with web services on this domain to be encrypted. EV SSL : Offer the highest available levelsof authentication across any SSL certificate type.The green address barprominently displays your company name and provide...

What is SSL?

What is SSL? Secure Sockets Layer (SSL) is a protocol for enabling data encryption on the Internet and for helping web site users confirm the owner of the web site. SSL is most commonly used to protect communications between web browsers and servers. However, it is increasingly used for server to server communications and for web-based applications. What is the CSR File?A CSR is a public key that you generate on your server according to your server software instructions. (If you do not have acc...